Guests + Children
Policies
+ restrictions
by booking an appointment at inkvictus studios, you affirm that you have read and fully understand all policies + restrictions in place. additionally, you agree to pay the full specified amount at the time of booking and accept responsibility for any fees* incurred due to non-compliance with our policies.
our policies are all about keeping things safe and smooth for everyone. They're not meant to be a hassle, but rather a way to make sure both you + our team are in good hands. Additionally, they help us make sure our artists' time + effort are valued, compensating them for any lost wages along the way.
please understand these fees are non-negotiable.
please understand these fees are non-negotiable.
Booking Deposits:
To secure your appointment, we require a 50% deposit for all services, except tattoo appointments, where the deposit is 25%. This deposit is non-refundable and will go towards your final service(s) cost. Please Note that any unused deposits will be forfeited after 180 days. *Deposits cannot be transferred to other clients.
Rescheduling:
appointments can be rescheduled up to 48 hours before the scheduled time. Please note, deposits are transferable only if the rescheduling occurs before the 48-hour mark.
Within 48-hour Rescheduling/Cancellation:
Appointments cancelled or rescheduled within 48 hours of their scheduled time will forfeit the initial deposit, requiring a new deposit for a new appointment.
Day of Rescheduling/ Cancellation:
Missed appointments + same-day cancellations or rescheduling will incur a 100% service cost fee (including deposit). This policy also applies if a service cannot be completed due to contra-indications or failure to follow pre-care instructions. No call, no shows are unacceptable and will result in a 100% service cost and inability to book another appointment.
Sickness/ Emergencies
We recognize that emergencies can happen, and illnesses may arise unexpectedly. If you develop a fever, have a known infection, or experience vomiting within 24 hours of your appointment, please inform us immediately. Failure to provide advance notice on the day of your appointment may result in forfeiture of your deposit.
Tardiness:
If unavoidable delays extend beyond 15 minutes, your artist will determine if there's sufficient time to proceed. Should time allow, your service will be adjusted to accommodate their schedule.
In the event of a cancellation due to tardiness, 50% of the service cost will be charged.
Please be aware that No full or partial refunds will be given.
Complimentary Consultations:
When booking a complimentary consultation, we'll require your credit card details. Failure to attend without notice will incur a $50 no-show fee and may affect future bookings.\
Gifted Tattoo Touch-ups:
Initial tattoo sessions come with a complimentary touch-up, to be scheduled within 12 weeks. Rescheduling or canceling with less than 48-hour notice will forfeit this complimentary touch-up, incurring a $150 rebooking fee. No-shows will be charged $150 on the day of the appointment.
Payment Methods:
We take all major credit cards including Visa, Mastercard, AmEx, and Discover. We also take FSA and HSA cards for massage services. but not personal checks, Venmo, or CashApp.
To secure your appointment, we require a 50% deposit for all services, except tattoo appointments, where the deposit is 25%. This deposit is non-refundable and will go towards your final service(s) cost. Please Note that any unused deposits will be forfeited after 180 days. *Deposits cannot be transferred to other clients.
Rescheduling:
appointments can be rescheduled up to 48 hours before the scheduled time. Please note, deposits are transferable only if the rescheduling occurs before the 48-hour mark.
Within 48-hour Rescheduling/Cancellation:
Appointments cancelled or rescheduled within 48 hours of their scheduled time will forfeit the initial deposit, requiring a new deposit for a new appointment.
Day of Rescheduling/ Cancellation:
Missed appointments + same-day cancellations or rescheduling will incur a 100% service cost fee (including deposit). This policy also applies if a service cannot be completed due to contra-indications or failure to follow pre-care instructions. No call, no shows are unacceptable and will result in a 100% service cost and inability to book another appointment.
Sickness/ Emergencies
We recognize that emergencies can happen, and illnesses may arise unexpectedly. If you develop a fever, have a known infection, or experience vomiting within 24 hours of your appointment, please inform us immediately. Failure to provide advance notice on the day of your appointment may result in forfeiture of your deposit.
Tardiness:
If unavoidable delays extend beyond 15 minutes, your artist will determine if there's sufficient time to proceed. Should time allow, your service will be adjusted to accommodate their schedule.
In the event of a cancellation due to tardiness, 50% of the service cost will be charged.
Please be aware that No full or partial refunds will be given.
Complimentary Consultations:
When booking a complimentary consultation, we'll require your credit card details. Failure to attend without notice will incur a $50 no-show fee and may affect future bookings.\
Gifted Tattoo Touch-ups:
Initial tattoo sessions come with a complimentary touch-up, to be scheduled within 12 weeks. Rescheduling or canceling with less than 48-hour notice will forfeit this complimentary touch-up, incurring a $150 rebooking fee. No-shows will be charged $150 on the day of the appointment.
Payment Methods:
We take all major credit cards including Visa, Mastercard, AmEx, and Discover. We also take FSA and HSA cards for massage services. but not personal checks, Venmo, or CashApp.
Cancellations, Reschedules, Tardiness, + Deposit
Children:
For safety reasons and in accordance with NC law, please refrain from bringing children with you to your appointment. Children are not allowed to enter the studio premises or wait outside. Non-Compliance will result in the cancellation of your appointment + cancellations fees incurred.
Guests aged 14 and Above:
are kindly asked not to enter the service areas but are more than welcome to wait in the reception area.
For safety reasons and in accordance with NC law, please refrain from bringing children with you to your appointment. Children are not allowed to enter the studio premises or wait outside. Non-Compliance will result in the cancellation of your appointment + cancellations fees incurred.
Guests aged 14 and Above:
are kindly asked not to enter the service areas but are more than welcome to wait in the reception area.
prior tattoo work:
assessing prior tattoo work will be handled on a case-by-case basis. We require an in-person consultation with your preferred artist to determine if corrections or enhancements are possible. Please be aware that results cannot be guaranteed for corrected or cover-up work.
Recommendation for Dark or Discolored Tattoos:
if your previous tattoo is excessively dark, discolored, or misshapen, we strongly advise considering tattoo removal before scheduling an appointment.
Consultation Requirement:
It's crucial to note that we will not perform a service if you have prior tattoo work and an in-person consultation has not been completed in advance. In such cases, the initial deposit will be lost and a new appointment (with a new deposit) will be required.
assessing prior tattoo work will be handled on a case-by-case basis. We require an in-person consultation with your preferred artist to determine if corrections or enhancements are possible. Please be aware that results cannot be guaranteed for corrected or cover-up work.
Recommendation for Dark or Discolored Tattoos:
if your previous tattoo is excessively dark, discolored, or misshapen, we strongly advise considering tattoo removal before scheduling an appointment.
Consultation Requirement:
It's crucial to note that we will not perform a service if you have prior tattoo work and an in-person consultation has not been completed in advance. In such cases, the initial deposit will be lost and a new appointment (with a new deposit) will be required.
Prior or Corrective Tattooing Work
Please review these restrictions to ensure you are eligible for our services. Your safety + satisfaction are our priorities.
Age Limit:
We are unable to tattoo anyone under the age of 18.
Pregnancy and Nursing:
We do not perform tattoos on pregnant or nursing individuals.
Accutane and Acne Creams:
Clients who have used Accutane within the past year or are currently using prescribed acne cream are not eligible for tattooing.
Lash Growth Serum:
Eyeliner tattooing is not recommended for those using Latisse or any other lash growth serum within the last 3 months.
Botox and Laser Treatments:
Clients who receive Botox treatments or laser skin treatments should schedule their tattoo appointment at least 6 weeks after their most recent treatment.
Chemotherapy Patients:
Chemotherapy patients need to wait six weeks after their last treatment or get tattooed before starting chemotherapy.
Heart Conditions:
Individuals with a mitral valve prolapse, or any other heart problems, must provide a doctor's note prior to their appointment.
Autoimmune Diseases and Diabetes:
Clients with certain autoimmune diseases may be ineligible for cosmetic tattooing. Diabetics need a doctor's note before their appointment. Clients on antibiotics may be turned away depending on the reason for medication use.
Blood-Thinning Medication:
Clients must avoid blood-thinning medication for 72 hours before the procedure, and it is advised to consult a doctor before stopping any medication.
Keloids and Hypertrophic Scars:
Clients who develop keloids or have a history of hypertrophic scars are not ideal candidates for cosmetic tattooing.
Age Limit:
We are unable to tattoo anyone under the age of 18.
Pregnancy and Nursing:
We do not perform tattoos on pregnant or nursing individuals.
Accutane and Acne Creams:
Clients who have used Accutane within the past year or are currently using prescribed acne cream are not eligible for tattooing.
Lash Growth Serum:
Eyeliner tattooing is not recommended for those using Latisse or any other lash growth serum within the last 3 months.
Botox and Laser Treatments:
Clients who receive Botox treatments or laser skin treatments should schedule their tattoo appointment at least 6 weeks after their most recent treatment.
Chemotherapy Patients:
Chemotherapy patients need to wait six weeks after their last treatment or get tattooed before starting chemotherapy.
Heart Conditions:
Individuals with a mitral valve prolapse, or any other heart problems, must provide a doctor's note prior to their appointment.
Autoimmune Diseases and Diabetes:
Clients with certain autoimmune diseases may be ineligible for cosmetic tattooing. Diabetics need a doctor's note before their appointment. Clients on antibiotics may be turned away depending on the reason for medication use.
Blood-Thinning Medication:
Clients must avoid blood-thinning medication for 72 hours before the procedure, and it is advised to consult a doctor before stopping any medication.
Keloids and Hypertrophic Scars:
Clients who develop keloids or have a history of hypertrophic scars are not ideal candidates for cosmetic tattooing.
Tattoo Restrictions
Inappropriate behavior:
Our services are committed to improving our clients' physical + mental well-being. Any insinuation, joke, gesture, conversation, or request suggesting otherwise is strictly prohibited.
Any discriminatory remarks, including racism, homophobia, transphobia, beliefs, body appearance, or politics, are off limits. comments driven by hate will not be tolerated within our community.
Failure to comply will lead to the immediate termination of your session. You will be charged the full service fee regardless of the session's duration, + future services will be refused.
Depending on the behavior exhibited, we reserve the right to involve local authorities if necessary.
Our services are committed to improving our clients' physical + mental well-being. Any insinuation, joke, gesture, conversation, or request suggesting otherwise is strictly prohibited.
Any discriminatory remarks, including racism, homophobia, transphobia, beliefs, body appearance, or politics, are off limits. comments driven by hate will not be tolerated within our community.
Failure to comply will lead to the immediate termination of your session. You will be charged the full service fee regardless of the session's duration, + future services will be refused.
Depending on the behavior exhibited, we reserve the right to involve local authorities if necessary.
Right to Refusal
Refunds, Client Happiness, + Issue Resolution
Client Refunds:
We cannot offer refunds for our services, as they are intangible and involve expertise, time, and resources that cannot be recovered once provided.
Addressing Client Concerns:
While we strive for complete client satisfaction, we understand that there may be occasions when expectations aren't met. If a client encounters any concerns, we urge them to contact us within 48 hours of their service. This allows us to promptly address any issues and explore solutions together.
Timeframe for Resolution:
After this timeframe, we cannot guarantee the resolution of any concerns. It's crucial to acknowledge that results vary among clients, and the 48-hour window provides us with the opportunity to address concerns thoroughly. However, once this period passes, our ability to offer further assistance may be limited.
We cannot offer refunds for our services, as they are intangible and involve expertise, time, and resources that cannot be recovered once provided.
Addressing Client Concerns:
While we strive for complete client satisfaction, we understand that there may be occasions when expectations aren't met. If a client encounters any concerns, we urge them to contact us within 48 hours of their service. This allows us to promptly address any issues and explore solutions together.
Timeframe for Resolution:
After this timeframe, we cannot guarantee the resolution of any concerns. It's crucial to acknowledge that results vary among clients, and the 48-hour window provides us with the opportunity to address concerns thoroughly. However, once this period passes, our ability to offer further assistance may be limited.
